As a culture, we are driven by technology. There’s a chip in your coffee maker and a computer in your car, not to mention a smart phone that connects you to the greatest database in human history. Technology can make our lives better and improve productivity. With technology, it’s possible to get through your whole day without thinking (a skill many seem to have mastered already). But, some technology can be disruptive. Rather than helping us work better, it hinders productivity. Consider email – email can be a constant interruption, wreaking havoc on your day if you’re not careful.
In 2012, the Huffington Post reported that the average worker spends 25% of their day reading, attending to and answering email. Just one short year later, that number jumped to 28%. That’s roughly 13 hours a week. What could you do with an extra 13 hours of productivity each week? What could your shop floor workers do with that extra productivity?
Many manufacturers embed distractions in their workflow just as distracting, if not more, than email. We plan for distraction in the workflow by having workers seek out information in massive binders or consult safety manuals, then wonder how we can improve productivity.
Interruptions have ripple effects far greater than the interruption itself. There’s an entire field devoted to Interruption Science, the study of what happens to job performance after an interruption. Studies show that interruptions significantly disrupt workflow. Employees need time to recover, leading to even more lost productivity.
The New York Times reports that 40% of workers cannot complete the task the same way after an interruption. In fact, another study found an interruption during work increased errors by as much as 20%. Companies know eliminating distractions and interruptions will drastically increase productivity and work quality. For example, Toyota (with andon cords) and other companies have made it a priority to remove any interruption or distraction from the shop floor. The goal is simple – protect the worker, improve production and profit.
Properly implemented, an MES will manage information and keep your shop floor focused on production by automating many of the tasks that were once “interruptions” in paper-based production.
When a worker undertakes a task requiring precision, electronic instructions reduce confusion and provide everything the shop floor needs to complete the work without interruption. Engineering specifications, safety instructions, machine set-up and more are only a mouse click away if they need it. With all the information they need at hand, workers are more confident as they complete tasks, while the system provides a seamless transition from one task to the next, greatly increasing the overall performance of the shop floor. Your team can focus on production.
Studies show distractions and interruptions lower overall worker productivity. The goal of any shop floor manager should be to remove distraction and provide workers with everything they need to complete work better, faster and with fewer errors. Paperless manufacturing manages workflow, automating many tasks, with productivity gain exponentially enhanced with distractions removed.
Consider this – how quickly could you deliver an ROI on a computer system that gave each worker 13 more hours of productivity each week?
Want to learn more, or see how our system can support workflow on your shop floor? Give us a call or leave a message for a no-cost consultation on paperless manufacturing. We’re happy to help and answer questions.